Sustainability Management Practices

Wave Group recognizes the importance of sustainability development and commits to fair treatment of all stakeholders. We operate with the best interest for the organization and with dedication, integrity, and transparency, along with making recommendations to improving our corporate governance policy to meet the constantly evolving standard of business management, social needs, and international practices as follows:

Fairness in Operation:

Wave Group continuously operates with good corporate governance and fairness as well as adheres to be responsible to all involved parties for the mutual sustainability benefits.

Anti-corruption:

The Board of Directors is determined for the Company to operate honestly with transparency and in pursuant to the principles of good corporate governance, and implement anticorruption policy to combat the threat of corruption which obstructs free and fair competition and damage economic and social development. In 2021, the Company is in the process of joining the private sector’s Collective Action Coalition Against Corruption (CAC).

The Board of Directors has considered and approved the latest issue of “Anti-Bribery and Corruption Policy” which is disclosed on the Company’s website, and outlined the rules and principles of preventing the Company, the Company’s employee, and all other persons that are associated with the Company (including third persons) from violating the anti-corruption law. It also outlines how to check, manage, and monitor the compliance process with the Anti-Bribery and Corruption Policy to ensure that the policy is followed. The policy and guideline can be summarized as follows:

1. The directors, executives, and employees must follow the anti-bribery and corruption policy and not take any action that is associated with all forms of corruption whether direct or indirectly.
2. The directors, executives, and employees must not neglect nor ignore any action that is associated with corruption and notify their supervisor or the responsible person through various channels such as email at whistleblower@wave-groups.com and to be cooperative in all procedures of fact verifications. If one has doubts or questions, then one may consult their supervisor or the person appointed to be responsible for the ethical behavior in the Company.
3. The Audit Committee has the duty and responsibility to administrate the anti-corruption policy and laws to ensure that the Company is in pursuant of its legal and ethical duty. The internal auditor has the duty and responsibility to check and verify if the duty has been carried out in pursuant of the policy, principles, regulations, and laws of the organizations that are involved in the procedure to ensure that there is an appropriate system to counter any corruption that may occurred.
4. The Company’s management has organized self-assessment (CSA: Control Self-Assessment) which covers risks that may arise from dishonesty or corruption on a regular basis and reconsider and update risk management measures to appropriately prevent risks to be at acceptable level.
5. The Company shall protect those that notify any corruption that occurs within the Company as specified in the Company’s Whistleblower Procedures.
6. Those who have committed an act of corruption are taken as an unethical behavior that must be considered for disciplinary action in pursuant of the Company’s regulations and could subject to punishment by law if such act is illegal.
7. The Company values the importance of extending the knowledge and understanding of all people that are associated with the Company and could affect its anti-bribe and corruption policy. The Company provides training and courses in relation to anti-bribe and corruption policy to all employees.
8. For clarity on how to proceed in situations with high risks of corruption, the Company will advise the employees to be cautious in relation to political aid, donations, funds, gifts, and other services and expenses.

Respect for Human Rights:

The Board of Directors values the laws and human rights by ensuring that its business operations comply with laws and human rights in the following policies:

Human Rights

To recognize the dignity, privacy, and rights of each individual that is associated with the Company and not to carry out nor to encourage any action that may violate such human rights. (เคารพในศักดิ์ศรีส่วนบุคคล

Working Environment

• To encourage the equality in employment and shall not, whether directly or indirectly, discriminate against race, skin color, gender, sex, age, disability, religion, political opinion, or other comments.
• To provide benefits and privileges that employees are entitled to receive from the Company.
• To set up a fair and effective procedure, method, and system for employee complaint management and review.
• In case of a breach of rules or discipline, there must be an investigation to consider for punishment.

Fair Treatment to Employee:

The Board of Directors always values the human recourses of the Company in which the Board has assigned the Human Recourses department to be responsible for employees in areas of: Compensation, fair treatment, employee development, safe & suitable work environment, and management of employees’ benefits in pursuant of the labor law such as health insurance, group insurance, and providence fund, etc.

Customers and Consumers Responsibility:

The Board of Directors believes in the fair treatment of customers and consumers and ensures that all commercial conditions are fair based on the commercial standard. The Company is determined to distribute its products and services with the following in mind:

• The quality and price of the products and services are in the best interest of the customers.
• The products and services are delivered to the customers within the specified period.
• Business operation is in the best interest of the customers under the confidentiality policy along with setting up a team to recommend products and services and manage customer complaints in order to ensure customers’ high satisfaction and sustainable relationship.