Impact Management to Stakeholders in Business Value Chain

Business Value Chain

Wave Group emphasizes the importance of stakeholders and realizes that it is part of the Company’s business growth. Therefore, the Company evaluates the impact of the business operation process as well as the value chain to identify stakeholders, determines the expectations of both internal and external stakeholders, and screens all significant issues that could cause business disruption and relevant mitigation plans. Since each process is important to different stakeholders, the Company will ensure that this process for creating engagement with stakeholders of the company is efficient.

Stakeholders Analysis in Business Value Chain

The Board of Directors emphasizes the importance of all stakeholders and has set out guidelines on stakeholder engagement equally and fairly in the business code of conduct. The guidelines were distributed to all employees since they started working at the Company. The Company also takes care of stakeholders’ rights according to related laws and shall not perform any activity that would violate the stakeholders’ rights. These codes can be summarized as follows:

1. Employees :

   The Company shall respect human rights and regularly promote the development of capabilities and competencies of the employees with fairness and equality, so that the employees are able to grow professionally with the Company. The Company shall strictly comply with the laws and regulations relating to labor laws and employee welfare, and take care of the quality of life, safety, health, environment, and security in the workplace for the employees.

2. Board of Directors :

   The Company shall follow a proper practice in a transparent and verifiable manner according to the law and the code of conduct.

3. Supplier/Creditors :

   The Company shall treat all suppliers and/or creditors strictly according to the contracts and agreed conditions, and shall treat all parties with equality and fairness on the basis of mutual benefit for both parties. The Company shall set up the rules for sourcing and organize all operations with transparency without requesting or receiving any benefits from suppliers and/or creditors. The sourcing process shall also be environmentally friendly.

4. Shareholders/Investors :

   The Company shall strive to operate the business with dedication, honesty, and transparency for the Company’s best interest, be fair to all shareholders, create stability and long‑term progress of its business, and generate return and continuous growth.

5. Customers :

   The Company shall provide high-quality products and services, and respond to the customers’ requests with promptness and flexibility, in order to best serve the customers.

6. Competitors :

   The Company shall compete for trade under a fair framework, not destroy or defame competitors’ reputation, and not seek confidential information through unethical means.

7. Community and Society :

   The Company shall efficiently utilize resources and reduce the negative impact on the environment. The Company shall manage waste and air pollution effectively, be consistently responsible for society, community, environment, and strictly comply with the laws.